At QA Travel, delivering exceptional service and building strong client relationships remains at the heart of everything we do. We are delighted to share the positive feedback received through our 2025 Client Satisfaction Survey, which highlights the dedication, professionalism, and expertise of our teams across Operations, Account Management, Administration, and Emergency Assistance. The survey recognised our commitment to providing reliable support, responsive service, and personalised solutions that help make travel management easier for our clients.

Result Highlights:

• Attitude of our staff i.e. polite, professional, pro-active, knowledgeable - 98%
• Accuracy of travel documentation – 96%
• Efficiency and ease of use of our online invoicing portal – 93%
• Overall rating of QA Travel Services - 96%

Here are some of the incredible compliments our team has so graciously received:

"Great service and assistance, especially when travel plans have had to change at short notice."

"All team members are always very helpful and do everything in their capability to help you no matter the issue. The customer service level is exceptional, friendly and professional!"

"Love working alongside QA, makes my job so much easier. The team are fantastic and the service provided is fantastic."