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About Us

QA Travel has been providing quality assured travel services globally for more than 25 years.

Established in 1996, QA Travel, a Travel Management Company (TMC), provides a quality service with a level of expertise that can be trusted and relied upon at all times, whilst offering outstanding value and efficiency through technology innovation.

In today’s cost-conscious business environment, our objective is to work as a partner with our clients by fully aligning our business to their specific needs and, developing a tuned travel management programme that delivers maximum value on every transaction. We are a partner in the Advantage Focus Partnership, the largest independent travel management organisation in the UK, therefore all of our supported travellers enjoy a range of benefits that are sourced from £1.1bn worth of buying power.

Our reach is not restricted to the UK. Through our WIN (Worldwide International Network) partnership, we can deliver the global reach of a multinational with the expertise and customer care of a local business. With representation in over 70 countries and combining more than 6,000 travel agency locations worldwide, WIN is recognised as one of the most successful, innovative and respected travel networks in the world, with its members delivering high-performance services and products.

With our access to the largest fare database in the UK, and our unique internationally based global fare quoting technology, QA Travel can offer the widest choice of airline and airfares, getting you where you need to be, whilst maximising client savings on every trip.

As a specialist travel company supporting a range of industry markets encompassing marine, oil & gas, finance, consulting, technology, law, and media, we are able to source discounted air fares appropriate to each individual business market.

The use of smart technology is absolutely vital to how we operate, evolve and improve our added value benefits and service offering.

Amadeus is our chosen technology partner and GDS reservation system provider as it hosts the inventory of the majority of airlines and offers direct access to last seat availability on these carriers. In short, we see what the airline sees as it happens in real-time, whilst other GDS providers have to access Amadeus to obtain the same information.

However, we are not confined to Amadeus and can source and book airlines, low-cost airlines, hotels, lounges, chauffeurs and other services across the world. QA Travel also utilises the support tool that the Advantage Focus Partnership developed (airfare comparison software - Fare Checker), which has the added functionality of comparing our fares against alternatives available on Expedia, Opodo, Lastminute.com and airline own websites.

Technology powers QA Travel but it is the passion, quality and expertise of our people that drives and differentiates us.

Our people are our greatest asset. Their talent shines through in the value they consistently provide to our clients. We weave ourselves into the fabric of our client's organisations to ensure that our understanding of their corporate travel needs is intuitive.

We go above and beyond to meet and exceed our clients expectations by providing the very best in travel management service.

That is the QA way ….

Testimonials

Our Client Satisfaction Survey, commissioned in 2024, has come to a close. We have received the responses and have evaluated the results.

This feedback is invaluable to us as we strive to provide our clients with the highest quality of service.

The results are overwhelmingly positive, with excellent scores achieved.

Result Highlight’s

  • Attitude of our staff i.e. polite, professional, pro-active, knowledgeable - 97%
  • Accuracy of travel documentation – 96%
  • Efficiency and ease of use of our online invoicing portal – 93%
  • Overall rating of QA Travel Services - 95%

Here are several of the incredible compliments our team has so graciously received

"Can tell staff genuinely love working for QA which leads to excellent customer service. Comes from the management team creating a culture for staff to thrive & enjoy their jobs."

"Thank you to all at the team. I am happy with the friendly helpful service from you all, your an extended part of my team. Great Team 10/10"

"I would like to thank the QA Team for their continued support throughout the year, and comprehension with our ever-changing travel requests due to the operational environments in which our clients work. QA have been exceptionally helpful every time we requested travel assistance and provided all the necessary information, options, and alternative solutions. Their proactive approach to work and friendly banter have made working with them a true pleasure! Thank you for saving us from urgent situations multiple times!!"

"Fabulous team and management! Always grateful for your help :)"

"QA Travel is a class organization that it is truly a pleasure to work with. Any department/level I deal with always goes above and beyond to assist in any way they can."

All the staff I have dealt with are very helpful, polite and friendly and if I have been unsure about something they have always helped me.

Keep up the good work.

Overall an excellent service provided by QA. With tricky requests made by us, your staff are fantastic at sourcing options to suit our needs. Towards the end of day your staff are very accommodating and stay until job is completed. It’s really appreciated the service you give to us.

The management at QA recognise the effort and the professionalism required of our people to achieve such great results time and time again and thank each and every member of our team for their immense contribution to the continued success of QA Travel.

We go above and beyond our clients expectations by bringing you the best in business travel management. You can always rely on our expertise and know-how to ensure you’re getting the best deal and that your journeys are seamless. Check out our latest survey by clicking here

Careers

We are a growing firm, developing and opening opportunities as we build.

We are always keen to talk to like-minded, talented people who will thrive in a hard-working, collegial environment and deliver excellence.

We push ourselves and the people we work with, balancing commitment and dedication with reward. That’s the QA way .…

If you share our passion and are committed to exceeding our client expectations then please submit your CV to hr@qatravel.com