Our Client Satisfaction Survey commissioned in 2023 has been concluded, the responses received and the results evaluated.

This feedback is understandably invaluable to us as we continually strive to provide our clients with the highest possible quality of service.

The results are extremely positive with excellent scoring achieved.

Result Highlight’s

• Attitude of our staff i.e. polite, professional, pro-active, knowledgeable - 96%
• Accuracy of travel documentation – 95%
• Efficiency and ease of use of our online invoicing portal – 85%
• Overall rating of QA Travel Services - 93%

Here’s a few of the amazing compliments our team have so warmly received:

“Having dealt with QA for many years we are more than happy with the service provided. It is great to be dealing with a settled staff who have got to know our company, it is definitely a huge positive and makes our life so much easier!”

“Highly recommend QA , they have a great team that know our company well and able to help us will all enquires fast and accurate . Very friendly team which makes my job easier and a joy to talk with.

It is a pleasure working with your team. They are knowledgeable, friendly and willing to help in any way.”

“Thank you all once again for looking after all our travel requirements in a friendly professional manner”

“Without doubt the best travel company I have worked with. From a large project we did in Singapore and Israel to lots of individual travel (and frequent changes) for myself the service performance has been exemplary.”

“The QA Team supply an outstanding service and go above and beyond to meet our company needs

Time & again the staff perform magic with our last minute end of day requests. Everyone a joy to speak to - are all stars!”