Airline alliance group Oneworld has partnered with travel tech company Sherpa to provide up-to-date information on its Covid-19 portal.
The alliance’s portal was first launched in July 2020 as a customer resource for information on health and wellbeing measures implemented by Oneworld member airlines and major airports within its global network. It can be visited here.
Customers can look up a flight to view information specific to their journey, including government entry restrictions, testing requirements, health documentation and quarantine rules at their destinations. The portal also provides information on Oneworld member airline lounges.
The alliance states that the use of Sherpa data “will assist customers in knowing what to expect prior to embarking on their travel”.
Commenting on the news Oneworld CEO Rob Gurney said:
“We recognise that customers planning their travel will need to check government entry and travel restrictions. The portal enhancements that we have introduced will help customers access up-to-date information pertaining to government restrictions and COVID-19 measures.”
Sherpa Co-Founder and CEO Max Tremaine added:
“Our product aggregates the most recent updates from thousands of sources such as Government websites, tourism boards and WHO, helping to reduce complexity for travellers. This launch demonstrates Oneworld’s commitment to delivering a seamless and personalised customer experience for the members of their global alliance.”
Source: BTN / oneworld.com