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KLM has announced plans to phase out inflight duty free sales, blaming the rise of internet shopping and competition from airport retail sales.

Sales of duty free items on European flights will be suspended in July, followed by long-haul intercontinental service from January 2020.

The Dutch carrier said it was “exploring alternative forms of travel retail concept”, with plans to launch “several pilot projects”.

The airline said that “customers have grown accustomed to an almost infinite range of products for which they can look up the lowest price online”, adding that competition from airport retail stores had also grown.

Source Businesstraveller